Sign Up with any Scale Support Plan and get $500 off.

DEDICATED, FULLY MANAGED, NO-CONTRACT

Digital Marketing Assistant for Startups & SMB Teams

Scale helps hundreds of businesses grow their audience, acquire new users, and smash their marketing goals by delegating marketing tasks to VAs specializing in digital marketing.

capterra
5/5

Rated 4.8/5

Upto 80% Savings With Scale vs Hiring a Digital Marketer In-house

Scale Marketing Assistant is a fully managed, truly dedicated virtual assistant who works for you like an in-office marketing team member would.

Your assistant can help you with keywords research, paid ads maintenance, content creation, social media posting, email marketing, link outreach, and more!

No hourly rates. No hidden fees. Get a truly unlimited VA starting at $1099/mo.

Getting a digital marketing assistant from Scale was one of my best business decisions. My VA knew SEO and SMM basics right off the bat. She’s also resourceful and has initiative. Amazing to work with!
person
Lewis H.
CEO, Medical Services
google
5/5

Rated 5/5

capterra
5/5

Rated 4.8/5

bbb

A+

What Scale Digital Marketing VAs Do for their Clients

Scale’s Digital Marketing Assistants support you through a combination of these tasks.

writer

Social Media Marketing

Your assistant plans content, schedules posts, and performs community engagement

mail

Email Marketing Support

Scale support proofread emails, execute email campaigns, and report on your current metrics

document

On-Page Optimization

Your assistant executes your SEO strategy, implements content in your CMS, and generates reports

writing-pad

Affiliate Marketing Support

Your Scale support sets up accounts, liaises for affiliates, and manages affiliate partners’ payroll

influencer

Influencer Outreach

Your assistant researches influencers in your space and connects with them to carry out your strategy

consumer

Market Research Support

Your Scale support gathers information on your prospects, competitors, their products, and their offers

promotion

PPC Administration

Your assistant checks essential KPIs, modifies bids or budgets, and reviews keyword performance

online-shopping

Website Maintenance

Your assistant uses page builders, performs minor tweaking, and moderates comment threads

mail

Lead Generation

Your Scale support prospects for clients or content partners and sends outreach messages

What Our Clients Say About Us

Digital Marketing Assistant Pricing

Part-Time

$1299/Month

Includes 1 user account.

Full-Time

$1999/Month

Includes 3 user accounts.

Need more assistants? Contact Us

Getting Started is Easy

Add Requirements and Sign Up

Use our sign up tool to submit your job description/requirements quickly and easily.

Meet Your Customer Success Manager

Meet your Customer Success Manager (CSM) and start delegating your first tasks.

Start Working with Your Assistant

We find the right person, equipped with your desired experience and skills to help grow your business.

Saspik

COMPLIMENTARY

Marketing VA Management App

Get access to our complimentary Scale VA management software which is built to help you speak with your assistant and track tasks effortlessly.

Built-in Video Messaging

Share processes and instructions with your marketing VA through Wink, Scale’s new screen recording and video messaging tool.

Dedicated Chat System

Ensure that your VA stays on the same page with our in-app messaging capabilities. Save messages, send notes, and share files.

Media Library

Keep your marketing collateral in one place! Our app’s media library lets you upload videos and images for your VA’s use.

Share Credentials

Give your VA access to your marketing tools and apps by using the Credentials feature in our dedicated app.

Frequently Asked Questions

Scale completes every piece of work for its clients through trained human Assistants. However, Scale leverages sophisticated artificial intelligence (AI) to improve work quality. 

Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.

Yes. Scale can sign a non-disclosure agreement that covers both your relationship with Scale and Scale/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.

Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.

Your Scale Support will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!

You can access Scale Support anywhere in the world! Please note that Scale can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.

You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.

Each business has its own dedicated team, meaning other clients’ work is never prioritized over yours. Your team’s work is always the highest priority.

Scale has the following methods available:

Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)

Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.

Scale Supports are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!

Scale guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Scale Supports undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).

Yes. Scale can use any software you use, e.g., Salesforce, Trello, Later, Hootsuite, etc.

Scale has excellent Customer Support, available round the clock on all plans. Scale guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Scale Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Scale Support.

You also get a dedicated Client Success Manager who can help you with any aspect of the Scale experience.

Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.

About Scale Support

Scale is changing the way businesses around the world hire virtual assistants.

Scale Support is an entirely managed service experience that provides clients with a dedicated assistant, a Customer Success Manager, a surrounding team for support, and an industry-first virtual assistant management software to streamline communication, task management, file sharing and team collaboration.

For a low monthly fixed price, you’re getting a dedicated Virtual Assistant (VA) to work on as much as you’d like, just like having an in-office team member who is available to take on work for you whenever you need help. 

Saspik

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