Executive Assistant
for CEOs and Founders

Scale Supports are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!

Yes. Your Assistant will use/work on apps/tools you use for your business. Additionally, the Scale Task Management app can integrate with hundreds of apps through Zapier if you wish to automate tasks and reporting.

Scale guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Scale Supports undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).

All Scale VAs complete 4-6 weeks of the company’s custom training program.  They also undergo on-the-job training, heavily supervised by senior members of Scale’s operations team, as well as take on further professional development throughout the year.

Scale has excellent Customer Support, available round the clock on all plans. Scale guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Scale Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Scale Support.

You also get a dedicated Client Success Manager who can help you with any aspect of the Scale experience.

Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.

A C-suite executive assistant is an indispensable asset to executives, ensuring their office operates smoothly, optimizing their time, and enabling them to focus on strategic decision-making.

Some of the key responsibilities of a C-suite executive assistant may include communication and correspondence, meeting support, project coordination, research, and information management.

Scale's general virtual assistants and executive assistants both provide valuable support. The distinction between them lies in their level of expertise, scope of responsibilities, and the strategic nature of tasks they perform. A general virtual assistant (GVA) provides administrative and support services. They typically handle data entry, email management, scheduling appointments, etc. On the other hand, an executive assistant (EA) specifically supports high-level executives. Their role goes beyond basic administrative tasks. They act as a strategic partner and manage the executive's calendar, coordinate meetings and events, handle confidential information, conduct research and analysis, and more.