ON DEMAND & DEDICATED

Content Writer for

Growing Businesses

Scale writers get to the core of your brand, connecting you with the people who matter. Your assistant can join ongoing campaigns or build your messaging from the ground up.

Ultimate Content Solution

for Busy Teams

Your Scale Writer is dedicated to you.

They produce content and copy for blog posts, ads, internal emails, training manuals, social media posts, and anything else that requires written copy.

As a dedicated team member, they keep learning about your business, your customer profiles, and your industry, and apply learnings on content they produce for you.

With additional support and rigorous quality control, this truly is the ultimate content solution for your team.

Scale did a great job of matching me with a terrific content writer for an amazing price. Content had been a bottleneck for our business, but now with Scale Writer, we can create blog posts, marketing collaterals, new landing pages much, much quicker.

Pete Olsen

CMO, Financial Services

★★★★★ 5/5

Rated 5/5

★★★★★ 5/5

Rated 4.8/5

A+

What Scale Writers Can Do

Your assistant will be able to tackle tasks from some of these areas.

Need specialized skills? Check out all of our services here.

All Plans Come With...

What Our Clients Say About Us

Raymond S.

Property Management
Phoenix, AZ

Our content writer from Scale has been producing blog posts for us for about 6 months now, and we’re very satisfied with his work. He interprets a brief very well, researches and incorporates keywords that align with our SEO strategy, and proofreads his articles carefully before publishing them on our website. All I do is give seed keywords and a brief, and he’ll get to work creating a well-thought out article!

Carter R.

IT Services
Chicago, IL

Pam, our content writer VA, is an indispensable part of our team. Besides writing keyword-rich articles, she also transcribes recordings of our meetings, writes and sends out emails, proofreads internal memos, and compiles the company’s quarterly newsletter. She’s adept at studying a person’s writing style and adapting it. Highly recommended service from Scale.

Taylor V.

Construction
Phoenix, AZ

Gigi, our virtual assistant, handles SEO on our blog articles. We’ve recently decided to maximize our organic channels, and we’re cranking out posts at a faster rate. Having Gigi to handle keyword optimization, proofreading, editing, and formatting lets us concentrate on what we do best–writing about our industry. She also goes into our older posts and identifies how we can improve on them from an SEO standpoint. We’re really pleased with her work!

Getting Started is Easy

COMPLIMENTARY

Scale Task Management App

Get access to our complimentary caller management software which is built to help you track your outbound agent’s tasks and communicate with them.

Built-in Video Messaging

Share instructions, processes, and walkthroughs of cold calling scripts with your sales caller through Wink, Scale’s screen recording and video messaging tool.

Dedicated Chat System

Ensure that your outbound agent stays on-task with our app’s messaging capabilities. Save messages, send notes, and share files.

Media Library

Keep your sales brochures and collateral in one place! Our app’s media library lets you upload videos and images for your outbound calling agent’s use.

Share Credentials

Give your sales caller access to your CRM tools and enablement software by using the Credentials feature in our dedicated app.

Fully Transparent Pricing

Do you need a custom solution, more assistants, training, or specific expert skills? Speak to Sales

Part-Time

$899/Month

Includes 1 user account.

Full-Time

$1299/Month

Includes 3 user account.

Frequently Asked Questions

Is my Scale assistant AI or human?

Scale completes every piece of work for its clients through trained human Assistants. However, Scale leverages sophisticated artificial intelligence (AI) to improve work quality. Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.

Will Scale sign a NDA/Non-Disclosure Agreement?

Yes. Scale can sign a non-disclosure agreement that covers both your relationship with Scale and Scale/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this. Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.

Who are my assistants?

Scale Support are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!

Will my Scale Assistant work outside my time zone?

Your Scale Support will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!

Can I access Scale Assistant worldwide?

You can access Scale Support anywhere in the world! Please note that Scale can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.

What does “unlimited work” mean?

You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.

Do you provide 24/7 coverage?

Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.

Will you do someone else's work before mine?

Each business has its own dedicated team, meaning other clients’ work is never prioritized over yours. Your team’s work is always the highest priority.

How do I communicate with Scale?

Scale has the following methods available:

Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)

Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.

How long does it take to get replies?

Scale guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Scale Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).

Can Scale integrate with software I use?

Yes. Scale can use any software you use, e.g., Salesforce, Trello, Later, Hootsuite, etc.

How does customer support work?

Scale has excellent Customer Support, available round the clock on all plans. Scale guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Scale Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Scale Support. You also get a dedicated Client Success Manager who can help you with any aspect of the Scale experience. Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.

What other tasks can I give my content writing Assistant?

Your content writing Assistant can also handle general Assistant tasks, like booking appointments, scheduling meetings, taking meeting minutes, and more. Speak with your Client Success Manager to learn how to make the most of your content writing Assistant experience.

How much onboarding will my content writing Assistant need?

Scale support are chosen for their skills and experience, and all Assistants receive training before they are matched with clients. However, clarifying expectations and spending a couple of hours orienting your Assistant will help them hit the ground running!

About Scale Support

Scale is changing the way businesses around the world hire virtual assistants.

Scale Support is an entirely managed service experience that provides clients with a dedicated assistant, a Customer Success Manager, a surrounding team for support, and an industry-first virtual assistant management software to streamline communication, task management, file sharing and team collaboration.

For a low monthly fixed price, you’re getting a dedicated Virtual Assistant (VA) to work on as much as you’d like, just like having an in-office team member who is available to take on work for you whenever you need help. Starting at just $599/mo, you will get a truly unlimited VA.

ON DEMAND & DEDICATED

Content Writer for

Growing Businesses

Ultimate Content Solution

for Busy Teams

What Scale Writers Can Do

Content Writing

Internal Communication

Publishing and Scheduling

Promotional Materials

Community Management

Website Content Writing

All Plans Come With...

Dedicated Writer

Task Management App

Part-time/Full-time Options

Customer Success Manager

No Contract, Cancel Anytime

Your Timezone, Your Hours