Achieve great work-life balance with the help of Scale Virtual Personal Assistant.
Rated 4.8/5
Scale virtual personal assistants work either full-time or part-time, like regular team members.
The free Scale app comes loaded with a dedicated chat system, kanban board, media/file sharing system, and more.
Your Scale support is dedicated to you and only works on tasks assigned by you/your team.
You'll have a dedicated Customer Success Manager to help you with set up, and anytime you need any help with Scale.
Scale Virtual Personal Assistants help their clients maintain balance between professional and personal life by helping them offload repetitive, tedious tasks.
Scale is an entirely managed assistant service that provides you a dedicated personal assistant, a Customer Success Manager, a surrounding team for support, and an industry-first virtual assistant management software to streamline communication, task management, file sharing, and team collaboration.
Rated 5/5
Rated 4.8/5
A+
Scale’s General Assistants can do any work that doesn’t require highly specialized knowledge.
Need specialized skills? Check out all of our services here.
Scale Support creates or sends statements or invoices, track payments, and record company expenses.
Scale supports can manage complex personal and team calendars, and coordinate times for team meetings.
Your assistant can gather data from different platforms and produce reports and insights as required.
Your assistant can handle client calls and proactively help them with solutions as required.
Scale helps manage projects, conducts internal communication, and organizes company data.
Your assistant will store and update records and collect information to be used for marketing operations.
Scale Support prepares itineraries for company executives, books hotels and cars, and more.
Scale support takes care of miscellaneous needs such as ordering office supplies, furnitures, team lunch, etc.
Let your assistant be the first point of contact for emails, conduct follow-ups, forward important and urgent emails.
My Scale virtual personal assistant allows me to focus on my core responsibilities. Scale assists with website maintenance, customer support, calendar management, budgeting, bookkeeping, and other day-to-day operations.
Scale also worked closely with me to develop automated systems that handled mundane tasks such as collecting customer data or sending out invoices. These automated systems allowed LiveWebMedia employees to focus their energy on more productive tasks instead of wasting time on repetitive tasks.
My remote personal assistant has allowed me more time to work on other aspects of my business. They have great project management skills and always delivers projects on time.
My assistant does brand reports, research as needed, adds information for surveys, monitors influencer interaction, and creates product information emails for my company. She has been doing an amazing job!
I currently employ two Scale Supports, one as a Customer Service representative, and one as a marketing outreach assistant. Both are hardworking, responsive and dedicated individuals.
It took a while for the CS assistant to come up to speed, because she joined just prior to the holidays (our busiest time of year), and the job is somewhat complicated. But she is eager to learn, and very responsive. And now that she has a few months under her belt, she is doing a great job.
I am blown away by my personal assistant. She is extremely diligent, thoughtful, intelligent, and wonderful with my customers. She always goes the extra mile and I absolutely have no idea what I would do without her. My business is better because of my assistant.
Absolutely love working with Scale! I would recommend them 100X over. Thank you!
Use our sign up tool to submit your job description/requirements quickly and easily.
Meet your Customer Success Manager (CSM) and start delegating your first tasks.
We find the right person, equipped with your desired experience and skills to help grow your business.
Get access to the complimentary Scale VA Management software purpose-built to help you track tasks and communicate with your virtual personal assistant easily.
Use Wink, Scale’s new screen recording/video messaging tool designed to help users create great instructional and process documentation videos.
Ensure that your assistant is on the same page with in- app messaging and chat capabilities. Send notes, share files, save important messages.
Have a single repository for all your marketing collateral – our app’s content library lets you upload images, videos, and infographics for your assistant’s use.
Allow your assistant access to all marketing tools and apps by using the ‘Credentials’ feature in your Scale Social Media Management app.
Scale completes every piece of work for its clients through trained human Assistants. However, Scale leverages sophisticated artificial intelligence (AI) to improve work quality.
Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.
Yes. Scale can sign a non-disclosure agreement that covers both your relationship with Scale and Scale/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.
Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.
Your Scale Support will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!
You can access Scale Support anywhere in the world! Please note that Scale can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
Scale imposes a Credit/Debit Card Payment Processing Fee, which is $35 USD per client per month. For clients who use ACH and comparable bank transfer options, this processing fee is waived. Scale levies this processing fee to offset our average cost of clients using a Credit or Debit card to pay for services. As our chargeable amounts are quite large, we must do this in order to continue providing high quality services at the price point that we offer.
A personal assistant can be a virtual assistant—that is, they can perform errands and household tasks remotely, through their computer. But some personal assistants work closely with their clients and complete tasks that require their physical presence.
Scale has the following methods available:
Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)
Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
Yes. Your Assistant will use/work on apps/tools you use for your business. Additionally, the Scale Task Management app can integrate with hundreds of apps through Zapier if you wish to automate tasks and reporting.
Yes. Scale can use any software you use, e.g., Salesforce, Trello, Later, Hootsuite, etc.
Scale has excellent Customer Support, available round the clock on all plans. Scale guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Scale Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Scale Support.
You also get a dedicated Client Success Manager who can help you with any aspect of the Scale experience.
Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.
Scale Personal Assistants cost $999/month full-time or $599/month part-time. We may quote an increased price for certain requirements/specializations.
Scale Support is an entirely managed service experience that provides clients with a dedicated assistant, a Customer Success Manager, a surrounding team for support, and an industry-first virtual assistant management software to streamline communication, task management, file sharing and team collaboration.
For a low monthly fixed price, you’re getting a dedicated Virtual Assistant (VA) to work on as much as you’d like, just like having an in-office team member who is available to take on work for you whenever you need help. Starting at just $599/mo, you will get a truly unlimited VA.
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