DEDICATED, Fully Managed Service
Social Media Assistant to help grow your Brand
Scale dedicated social media assistants build up your brand with profile or page optimization, purposeful campaigns, and community engagement.
Part-time/full-time assistants who work in your time zone and are dedicated to your team.
Rated 4.8/5
Do things that matter,
and leave social media to your Scale Support
Scale Support is skilled in performing tasks that form an engaged audience around your business. They create content, manage posting schedule, and engage with your audience so you don’t have to.
Scale Social Media Assistant is essentially a dedicated team member, and can help with additional marketing, administrative or personal tasks whenever needed.
- Content creation and scheduling
- Community management
- Handle DMs, comments, content moderation
- Influencer outreach
- Low, fixed monthly payment
Rated 5/5
Rated 4.8/5
A+
How Scale Social Media Assistants Help Their Clients?
Create content
Scale Social Assistants can design graphics, write captions, and schedule updates across multiple social platforms.
Schedule and manage content calendar
Your Scale Social Assistant can prepare and maintain a content calendar integrating all your pages.
Produce reports
Your assistant can gather data from different platforms and produce reports and insights as required.
Manage all social profiles
Your Scale Social Assistant can prepare and maintain a content calendar integrating all your pages.
Drive conversations
Your Assistant can participate in groups and forums, schedule and manage live events, build a network.
Moderate groups and pages
Your assistant can manage communities/pages/groups, moderate posts and engage with your audience.
Fully Managed Service
with CSM, Essential Tools and More
Full-Time or Part-Time Options
Ask your Scale social media assistant to work part-time or full-time, just like you would a regular team member.
Dedicated Assistant
Scale SMAs are dedicated and only work on tasks you or your team assigns. Helping you succeed is their priority.
Free Task Management App
Complimentary app, which comes loaded with a chat system, taskvboard, media/file sharing system, and more.
Customer Success Manager
Dedicated Customer Success Manager to help you with set up, and any time you need help with Scale.
No Contract, Month-to-month Subscription
Scale is a fully 'expensable' subscription service that you can cancel anytime.
Your Time Zone, Your Hours
Your assistant will work in your time zone, at hours specified by you.
What our clients say about us
Grant Williams
Having Jenny as our social media assistant is awesome. Before having her on board, we were always worrying about our brand online because we didn’t have the bandwidth for may things that have to do with social media. Unfortunately, a strong social media presence is a must for e-commerce businesses like ours. When Jenny came along, we assigned her to content creation and social media monitoring, and she’s been helping drive leads through there. Jenny’s definitely someone you’d want to have on your team, and we’re very happy to have her around.
Gladys Hill
New South Wales, Australia
Patrick takes care of everything I send his way. He’s never abandoned a task he can finish! We rely on him for research on our competitors’ Facebook ads, and he’s brought us ideas that we’ve used in our campaigns. He also handles the community engagement on our posts, and he never fails to reply to comments on all our social media. He’s even helped us with filtering leads by evaluating their LinkedIn profiles. Patrick–and Scale–truly delivers!
Paul Warren
Los Angeles
Our VA Chantal is really great at capturing the voice that we want for one of our key clients, who has image-heavy online branding. Chantal also has great turnaround time on collateral. She does the images for organic social media updates for this client, and she never fails to deliver on these! Besides graphic design and captions, Chantal also produces short videos. Very cost-effective service.
Scale Social Media Assistant Pricing
Part-Time
$899 /month
Includes 1 user account.
- Do you need a custom solution, more assistants, training, or specific expert skills? Speak to Sales
- 4 Hours/Day, Mon-Fri
- Dedicated Assistant
- Unlimited Work
- Entirely Managed
- Customer Success Manager
- Works Anywhere
- Call & Text Scale, Mobile/Web Apps & Slack
- Workflows
Full-Time
$1299 /month
Includes 3 user account.
- Do you need a custom solution, more assistants, training, or specific expert skills? Speak to Sales
- 8 Hours/Day, Mon-Fri
- Dedicated Assistant
- Unlimited Work
- Entirely Managed
- Customer Success Manager
- Works Anywhere
- Call & Text Scale, Mobile/Web Apps & Slack
- Workflows
Getting Started is Easy
Add Requirements and Sign Up
Use our sign up tool to submit your job description/requirements quickly and easily.
Meet Your Customer Success Manager
Meet your Customer Success Manager (CSM) and start delegating your first tasks.
Start Working with Your Assistant
We find the right person, equipped with your desired experience and skills to help grow your business.
Complimentary Social Media Management App
Content Calendar/Planner
Use the Scale Social app to check everything from posts in progress or pending approval to ones already scheduled or published. Toggle between list and calendar views, see previous months’ planners, and apply filters for viewing posts.
Dedicated Chat System
Ensure that your assistant is on the same page with in- app messaging and chat capabilities. Send notes, procedures, and detailed instructions so they can achieve what you envision for your brand.
Media Library
Have a single repository for all your marketing collateral - our app’s content library lets you upload images, videos, and infographics for your assistant’s use.
Share Credentials
Allow your assistant access to all marketing tools and apps by using the ‘Credentials’ feature in your Scale Social Media Management app.
Frequently Asked Questions
Scale Supports are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
Your Scale Support will easily work alongside you, even if they’re in another time zone. They can be there during your business hours, regardless of the time difference!
Scale has the following methods available:
Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)
Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
About Scale Support
Scale is changing the way businesses around the world hire virtual assistants.
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