Sign Up with any Scale Support Plan and get $500 off.

DEDICATED, Fully Managed Service

Social Media Assistant to help grow your Brand

Scale dedicated social media assistants build up your brand with profile or page optimization, purposeful campaigns, and community engagement.

Part-time/full-time assistants who work in your time zone and are dedicated to your team.


Rated 4.8/5

social media assistant
Social media assistant

Do things that matter,
and leave social media to your Scale Support

Scale Support is skilled in performing tasks that form an engaged audience around your business. They create content, manage posting schedule, and engage with your audience so you don’t have to.

Scale Social Media Assistant is essentially a dedicated team member, and can help with additional marketing, administrative or personal tasks whenever needed.

Our Scale SMM'S attentiveness to customer inquiries, comments, and feedback have helped us develop a highly responsive social profile that consistently delivers quality customer experiences. She understands our brand inside out and connects effortlessly with customers!
Peter Schmeichel
B2B Marketing Agency

Rated 5/5


Rated 4.8/5



How Scale Social Media Assistants Help Their Clients?


Create content

Scale Social Assistants can design graphics, write captions, and schedule updates across multiple social platforms.


Schedule and manage content calendar

Your Scale Social Assistant can prepare and maintain a content calendar integrating all your pages.


Produce reports

Your assistant can gather data from different platforms and produce reports and insights as required.


Manage all social profiles

Your Scale Social Assistant can prepare and maintain a content calendar integrating all your pages.

social media

Drive conversations

Your Assistant can participate in groups and forums, schedule and manage live events, build a network.

round table

Moderate groups and pages

Your assistant can manage communities/pages/groups, moderate posts and engage with your audience.

Fully Managed Service
with CSM, Essential Tools and More

Full-Time or Part-Time Options

Ask your Scale social media assistant to work part-time or full-time, just like you would a regular team member.

Dedicated Assistant

Scale SMAs are dedicated and only work on tasks you or your team assigns. Helping you succeed is their priority.

Free Task Management App

Complimentary app, which comes loaded with a chat system, taskvboard, media/file sharing system, and more.

Customer Success Manager

Dedicated Customer Success Manager to help you with set up, and any time you need help with Scale.

No Contract, Month-to-month Subscription

Scale is a fully 'expensable' subscription service that you can cancel anytime.

Your Time Zone, Your Hours

Your assistant will work in your time zone, at hours specified by you.

What our clients say about us

Scale Social Media Assistant Pricing


$899 /month

Includes 1 user account.


$1299 /month

Includes 3 user account.

Need more assistants? Contact Us

Getting Started is Easy

Add Requirements and Sign Up

Use our sign up tool to submit your job description/requirements quickly and easily.

Meet Your Customer Success Manager

Meet your Customer Success Manager (CSM) and start delegating your first tasks.

Start Working with Your Assistant

We find the right person, equipped with your desired experience and skills to help grow your business.

Complimentary Social Media Management App

All Social Media clients receive complimentary access to our Scale Social tool – a specialized app built to help you communicate with your assistant, collaborate on new content, review and schedule new posts, and receive updates from communities you follow or manage, all in one place.

Content Calendar/Planner

Use the Scale Social app to check everything from posts in progress or pending approval to ones already scheduled or published. Toggle between list and calendar views, see previous months’ planners, and apply filters for viewing posts.

Dedicated Chat System

Ensure that your assistant is on the same page with in- app messaging and chat capabilities. Send notes, procedures, and detailed instructions so they can achieve what you envision for your brand.

Media Library

Have a single repository for all your marketing collateral - our app’s content library lets you upload images, videos, and infographics for your assistant’s use.

Share Credentials

Allow your assistant access to all marketing tools and apps by using the ‘Credentials’ feature in your Scale Social Media Management app.

Frequently Asked Questions

Is my Scale assistant AI or human?
Scale completes every piece of work for its clients through trained human Assistants. However, Scale leverages sophisticated artificial intelligence (AI) to improve work quality. Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.
Will Scale sign a NDA/Non-Disclosure Agreement?
Yes. Scale can sign a non-disclosure agreement that covers both your relationship with Scale and Scale/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this. Please note, in signing a custom NDA with the VA only, this action will diminish our team’s ability to oversee your account from a quality & supervision perspective.
Who are my assistants?

Scale Supports are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!

Will my Scale Support work outside my time zone?

Your Scale Support will easily work alongside you, even if they’re in another time zone. They can be there during your business hours, regardless of the time difference!

Can I access Scale Support worldwide?
You can access Scale Support anywhere in the world! Please note that Scale can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
What does “unlimited work” mean?
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Do you provide 24/7 coverage?
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
What tasks can I give a social media virtual assistant?
Besides managing your official pages, your Scale social media Assistant can help you with other marketing- and brand-related tasks. Let your Assistant handle data entry in your CRM tools, perform simple SEO for your website, prospect for leads, and more–visit our Use Case Page for ideas!
How do I communicate with Scale?

Scale has the following methods available:

Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)

Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.

How long does it take to get replies?
Scale guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Scale Supports undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Can Scale integrate with software I use?
Yes. Scale can use any software you use, e.g., Salesforce, Trello, Later, Hootsuite, etc.
What are my Assistant’s working hours?
Your Assistant can keep office hours alongside yours, or you can ask them to cover hours you won’t be at work–it’s up to you! All you have to do is let your Client Success Manager know your preferences during your planning call, and they will note that when searching for your Assistant.
How much onboarding will my social media assistant need?
Scale Supports are chosen for their skills and experience, and all Assistants receive training before they are matched with clients. However, clarifying expectations and spending a couple of hours orienting your Assistant will help them hit the ground running!
Can my social media VA manage more than one page?
It depends on several factors! While your social media VA is able to perform “unlimited” work, you’ll have to consider what other tasks they’re doing apart from managing your social media pages. Typically, though, scheduling posts on multiple platforms should be manageable for your Scale VA, as is replying to comments on these.

About Scale Support

Scale is changing the way businesses around the world hire virtual assistants.

Scale Support is an entirely managed service experience that provides clients with a dedicated assistant, a Customer Success Manager, a surrounding team for support, and an industry-first virtual assistant management software to streamline communication, task management, file sharing and team collaboration.

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