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Dedicated US-BAsed

Executive Assistant for

Executives Teams

Full-time/Part-time assistant to help senior managers with team coordination, internal communication, project tracking, document preparation and more.
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Pricing
capterra
4.8/5
google
5/5
bbb

A+

  • Dedicated agents
  • Customer sucess manager
  • Task management app
  • No contract, cancel anytime.
Saspik
Saspik
Saspik

Scale Helps You Hire Homegrown Talent

A US-based assistant could be the best solution for you. Local talent can capture cultural nuances quickly and speak with American accents, invaluable if you’re in a service-based business. They could also meet you in-person as needed, or accomplish tasks that require them to be there physically. Hire from home, drive the US economy, and do more of what matters!

What Scale Executive Assistants Do for their Clients

Scale EAs are experts in keeping high-performing professionals on track with strategic administrative help.

Manage C-Suite Calendars

Scale Executive Assistants handle complex personal and team schedules, while ensuring business priorities remain top of mind.

Prepare Financial Documents

Your Scale EA prepares invoices, expense forecasts, monthly profit and loss statements, among others.

Plan Business Trips

Scale executive assistants organize trips from start to finish—from planning an itinerary to booking your flights, offload it all!

Scheduling and Reminders

Scale executive assistants coordinate personal, team, or company calendars, prevent scheduling conflicts, and update stakeholders on projects.

Maintain Databases

Your Scale executive assistants keep your customer data accurate by executing your authorized process for gathering or providing information.

Conduct Secondary Research

Scale EAs can gather information online and prepare reports for senior managers’ use.

Before I had my Scale Support, if something needed to get done, I just had to do it myself. But having her around has helped me be more intentional about what’s happening in my world... I can feel present in a lot of my higher-leverage work. It’s like having another brain and set of hands.
Con Cirillo
Head of Customer Experience, Carro.com

Want to Discuss Your Requirements?

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Assistance Above & Beyond, At Industry-Best Prices

Scale Executive Assistants are partners to senior management. They excel in communication, organization, and problem solving, and they can represent and communicate with stakeholders.

Starting at just $1099/month, Scale Executive Assistant guarantees exceptional return on investment by helping you take a more productive, proactive role at work.

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Pricing

Project supervision

Inbox & calendar management

Maintain Databases

Research, report preparation, and more

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Scale Includes

Unparalleled Features and Benefits

Scale comes with a range of features and benefits that traditional talent agencies, BPOs or freelancing platforms just can’t match.

Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.

Scale's assistants only work with one client, ensuring your work is prioritized. 

Your dedicated Customer Success Manager will help you with onboarding, your assistant's training, and work with you on performance feedback & continuous improvement for your assistant.

Your assistant isn't alone: they're supervised by both Scale's team captains and supervisors. 

Scale also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.

In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you.

If quality is your goal, Scale remains the best choice in this industry. 

Your assistant is connected to Scale's training team and with supervisors who are ready to help them understand new tasks/tools as needed.

Scale also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Scale's Training & Development team.

Scale has partnered with several well-known companies that offer great discounts for Scale clients on their various creative, development, financial, sales, and communication products & services. Learn more here.

Manage your team with ease with

The Scale Support App

All clients receive access to the Scale Support app – a specialized app, perfected using our years of experience managing remote teams, to help: communicate with your assistant, manage tasks/projects, share files, record processes, securely exchange passwords, and lot more. Our apps are available on all major platforms.

Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.

In addition, manage your tasks using our built-in kanban board, or switch to a standard to-do list. 

Scale's apps are available on all platforms: Windows, Mac, Web, Chrome, iPhone and Android.

Wink is Scale's free screen recording app to help you record processes and training materials for your assistant (or anyone else!). It's similar to Loom, but without any limits. 

No installation required, just click "Start Recording", and that's it!

Use our in-app training module to enroll your assistant in training courses managed by Scale's in-house Training & Development team

Scale comes with a media library to manage/share files.

Use the Scale's Workflows to define and explain complex, repetitive processes.

Use Scale's Password Manager to safely share access to your apps and tools.

In addition to our standard app, you can integrate Scale with Zapier - allowing Scale to connect its human talent seamlessly with any automated processes & apps you have.

You can also add us to your Slack workspace, and @mention Scale like any other Slack user.

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What Our Clients Say
About Us

Con Cirillo
Con CirilloHead of Customer Experience, Carro
Before I had my Scale Support, Ciel, if something needed to get done, I had to do it. But having her around has helped me be more intentional about what’s happening in my world, and what’s the best way to get it done. I’m certainly more effective in the things I choose to do, because I can put more of my energy into them and I don’t find myself going through the motions of, oh, I just have to get this done, I don’t really want to do it, I just have to do it. I can feel present in a lot of my higher-leverage work. It’s like having another brain and set of hands.
Shana C.
Shana C.Co-Founder, Wellness Platform
I gotta give a huge shoutout to Sinsin, my Scale Support. They are an absolute superstar when it comes to data entry making sure our customer info is always spot-on for those personalized experiences we strive to deliver. On top of that, as my executive assistant, they take care of all my administrative tasks, giving me the freedom to focus on driving our platform forward.
Georgia B.
Georgia B.Founder, Publishing Company
My VA is an absolute gem. For one, her organizational skills are truly impressive. She handles my schedule and my travel needs, which can get complicated, and makes sure I get to where I need to be. Everyone in my team knows to go to her for coordinating things with me!
Mike R.
Mike R.Founder, Podcast Channel
Our VA, Sammy, is great – she has helped us get into high gear and the background support with the team behind her is really excellent. Having a VA for me allows delegation of time tasks where I can assign an activity that I don’t have to use up my day doing so I am getting more things done. The fact that is supervision through Scale adds another layer of quality support and team management which is nice. I highly recommend it.
google
★★★★★ 5/5

Rated 5/5

capterra
★★★★★ 5/5

Rated 4.8/5

bbb

A+

Getting Started is Easy

Add Requirements and Sign Up

Use our sign up tool to submit your job description/requirements quickly and easily.

Meet Your Customer Success Manager

Meet your Customer Success Manager (CSM) and start delegating your first tasks.

Start Working with US-Based Scale Executive Assistant

We find the right person, equipped with your desired experience and skills to help grow your business.

Scale US-based Executive Assistant Pricing

Made for businesses of all sizes and types - Scale can always help

$2,699

$5,299

Entry-Level

  • Customer coverage as needed
  • Entirely Managed
  • Dedicated Team
  • 1-3 Years of experience
  • Customer Success Manager
  • Scale Task Management App
  • No volume limits
  • Any Timezone
  • Customer coverage as needed.
  • Entirely Managed
  • Dedicated Team
  • 1-3 Years of experience
  • CSM(s) exclusive to your team
  • Trainer(s) exclusive to your team
  • No volume limits
  • Scale Task Management App
  • Customization
  • Any Timezone
Book a Demo
Book a Demo

$3,299

$6,499

Mid-Level

  • Customer coverage as needed
  • Entirely Managed
  • Dedicated Team
  • 3-5 Years of experience
  • Customer Success Manager
  • Scale Task Management App
  • No volume limits
  • Any Timezone
  • Customer coverage as needed.
  • Entirely Managed
  • Dedicated Team
  • 3-5 Years of experience
  • CSM(s) exclusive to your team
  • Trainer(s) exclusive to your team
  • No volume limits
  • Scale Task Management App
  • Customization
  • Any Timezone
Book a Demo
Book a Demo

$4,099

$7,999

Expert-Level

  • Customer coverage as needed
  • Entirely Managed
  • Dedicated Team
  • 5+ Years of experience
  • Customer Success Manager
  • ScaleTask Management App
  • No volume limits
  • Any Timezone
  • Customer coverage as needed.
  • Entirely Managed
  • Dedicated Team
  • 5+ Years of experience
  • CSM(s) exclusive to your team
  • Trainer(s) exclusive to your team
  • No volume limits
  • Scale Task Management App
  • Customization
  • Any Timezone
Book a Demo
Book a Demo

Got a Question?

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About Scale Support

Scale is changing the way businesses around the world hire virtual assistants.

Scale Support is an entirely managed service experience that provides clients with a dedicated assistant, a Customer Success Manager, a surrounding team for support, and an industry-first virtual assistant management software to streamline communication, task management, file sharing and team collaboration.
Saspik
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Saspik

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