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How Health & Wellness Use Scale Virtual Assistants
Task
Patient Database Management
Ensures the client has accurate patient data, uses client’s CRM system to store and update patient records, sends billing updates & insurance claims, creates reference reports.
Task
Inbox Management
Ensures client’s inbox is clutter free by sorting out and organizing emails in client’s inbox using tags, responding to general queries, and forwarding urgent or important ones.
Task
Social Media Management
Updates client’s social media pages with news on the company, coupons and offers, articles from client blog, or health-related posts, manages communities.
Task
Financial Tracking
Compiles and reviews billing reports, prepares invoices based on billing data, coordinates with different departments if necessary, reports irregularities to financial head.
Task
Staffing & Recruitment
Helps client find qualified health and wellness professionals for their staffing requirements, screens and shortlists candidates based on client specifications, collates resumes.
Task
Data Checking
Reviews customer information needed for insurance claims and other services, coordinates with patients about additional data needed, updates customer records & documentation.
Task
Receptionist Service
Manages the client’s telephone coverage, responds to inquiries, routes calls, and takes detailed messages following guidelines set by the client.
Task
Calendar Management
Proactively manages and updates client’s calendar, schedules patient appointments, sets meetings with external partners, coordinates changes with relevant parties.
Task
Administrative Support
Maintains spreadsheets, promotional materials, and document databases on benefit plans, services, packages, & other information customers might request.
Task
Content Creation
Builds client’s online presence with well-researched, search-optimized content, creates client website using builders and client guidelines, performs basic website maintenance.
Scale Services Commonly Utilized by Health & Wellness Companies
General VA
Scale Support is a fully managed, truly dedicated virtual assistant who works for you just like a regular team member would do.
Starts at $599 per mo.
Starts at $599 per mo.
Content Writer
They produce content and copy for blog posts, ads, internal emails, training manuals, and anything else that requires written copy.
Starts at $799 per mo.
Starts at $799 per mo.
Graphic Designer
Our graphic designers produce everything from illustrations,
infographics, and production design for ads, to visual elements for
emails.
Starts at $999 per mo.
Starts at $999 per mo.
