The Top AI Chatbots for Customer Service
Today, we’re used to interacting with chatbots, but long before the first AI chatbot hit the market and advanced programming languages came into existence, there was ELIZA, who simulated ...
Outsourced Customer Support: How-to, Limitations, Benefits
Today, outsourcing customer support is becoming a key strategy for many businesses looking to boost their efficiency. A business outsourcing service tasks to external providers can access specialized expertise ...