Customer Service Representative

Dedicated Support Agents

24/7 CSR Team

Dedicated Support Agents

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We are available between 6 AM to 9 PM weekdays.

Full-time CSR
Live Chat

Recommended

$1199/Month

160 Hours per month
Live chat, email queries, support tickets, social channels
1X Full-time, Dedicated Assistant
Free replacement
Customer Success Manager
Rigorous quality control and supervision
Scale Workspace App
Your timezone
- Any hours you want

Full-time CSR
Phone + Chat Support

$1299/Month

160 Hours per agent per month
Phone support, plus chat/email/tickets as required
1X Full-time, Dedicated Assistant
Free replacement
Customer Success Manager
Rigorous quality control and supervision
Scale Workspace App
Your timezone
- Any hours you want

Onboarding is smooth and easy

★★★★★ 5/5

Overall, I have been very pleased with each aspect of hiring my Scale VA. We were looking at a variety of virtual assistant programs; what made us choose Scale was the fact that their talent had specific marketing experience... Working with Scale is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...

Christine Mulvey

Director of Marketing, Charlesgate Real Estate

https://www.charlesgaterealty.com/

★★★★★ 5/5

Scale provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Scale has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.