Sign Up with any Scale Support Plan and get $500 off.

Dedicated US-BAsed

Sales Development Representatives

Executives Teams

Ramp up your growth without burning through your budget. Smash your quotas with Scale Sales Development Representatives.




Scale Helps You Hire Homegrown Talent

A US-based assistant could be the best solution for you. Local talent can capture cultural nuances quickly and speak with American accents, invaluable if you’re in a service-based business. They could also meet you in-person as needed, or accomplish tasks that require them to be there physically. Hire from home, drive the US economy, and do more of what matters!

How Do Scale Sales Assistants Help Their Clients?

Your assistant will be able to tackle tasks from some of these areas:

Demo Booking

Scale SDRs use properly actioned email and cold call cadences, set appointments, and ensure prospects get to their scheduled bookings.

In-Person Event Support

Scale facilitates the client’s presence in live events by creating a list of invitees, contacting potential attendees, and scheduling demonstrations.

Booking Meetings

Scale Support ensures you book meetings and makes sure that prospects get to their scheduled bookings.

B2B Lead Acquisition

Scale SDRs prospect decision-makers, building rapport & gaining a deep understanding of prospects’ potential needs.

Conducting Surveys

Scale Sales Development Representatives will create, distribute, and collect customer surveys, compiling the results in a datasheet or report.

B2B Telemarketing

Scale Sales Development representatives conduct cold calling and answer queries using scripts about the product’s features, pricing, etc.

With Scale, we have been able offer 24x7 live support and onboarding help for our prospective customers at a very affordable cost. Our Scale CSRs are passionate about our company and our clients, and have become an integral part of our operations now.
Lisa Meyer
CXO, Saas-based Marketing App

Want to Discuss Your Requirements?

Scaling Sales Development with Scale SDRs

Scale your sales effort and grow your bottom-line with a dedicated Sales Development Representative from Scale.

Scale SDRs can perform all sales activities that do not require in-person visits/meeting. Whether you want your Scale SDR to make
calls in volume, or only engage with highly qualified leads, we have got you covered.

Make cold/warm sales calls

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Close deals

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Attend demo calls

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Work with your CRM tools

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Scaling Sales Development with Scale SDRs

Scale your sales effort and grow your bottom-line with a dedicated Sales Development Representative from Scale.

Scale SDRs can perform all sales activities that do not require in-person visits/meeting. Whether you want your Scale SDR to make
calls in volume, or only engage with highly qualified leads, we have got you covered.

Make cold/warm sales calls


Attend & handle sales/demo calls

Work with your CRM, team & tools

Closing deals & handling purchasing


Scale Includes

Unparalleled Features and Benefits

Scale comes with a range of features and benefits that traditional talent agencies, BPOs or freelancing platforms just can’t match.

Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.

Scale's assistants only work with one client, ensuring your work is prioritized. 

Your dedicated Customer Success Manager will help you with onboarding, your assistant's training, and work with you on performance feedback & continuous improvement for your assistant.

Your assistant isn't alone: they're supervised by both Scale's team captains and supervisors. 

Scale also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.

In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you.

If quality is your goal, Scale remains the best choice in this industry. 

Your assistant is connected to Scale's training team and with supervisors who are ready to help them understand new tasks/tools as needed.

Scale also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Scale's Training & Development team.

Scale has partnered with several well-known companies that offer great discounts for Scale clients on their various creative, development, financial, sales, and communication products & services. Learn more here.

Manage your team with ease with

The Scale Support App

All clients receive access to the Scale Support app – a specialized app, perfected using our years of experience managing remote teams, to help: communicate with your assistant, manage tasks/projects, share files, record processes, securely exchange passwords, and lot more. Our apps are available on all major platforms.

Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.

In addition, manage your tasks using our built-in kanban board, or switch to a standard to-do list. 

Scale's apps are available on all platforms: Windows, Mac, Web, Chrome, iPhone and Android.

Wink is Scale's free screen recording app to help you record processes and training materials for your assistant (or anyone else!). It's similar to Loom, but without any limits. 

No installation required, just click "Start Recording", and that's it!

Use our in-app training module to enroll your assistant in training courses managed by Scale's in-house Training & Development team

Scale comes with a media library to manage/share files.

Use the Scale's Workflows to define and explain complex, repetitive processes.

Use Scale's Password Manager to safely share access to your apps and tools.

In addition to our standard app, you can integrate Scale with Zapier - allowing Scale to connect its human talent seamlessly with any automated processes & apps you have.

You can also add us to your Slack workspace, and @mention Scale like any other Slack user.

What Our Clients Say
About Us

Daniel Zhang
Daniel ZhangFounder, D2C Ecom Brand
Read More
Scale has been instrumental in boosting my team's productivity. Thanks to my Scale VA we have organized and targeted our outreach efforts, maximizing the impact of each interaction. Additionally, they do in-depth research for me that I use in sales calls and demos. They send me crucial info that I use to close high-value deals. Overall, very pleased.
Suzanne V.
Suzanne V.CEO, Series-A Saas App
Read More
Very grateful to our assistants from Scale, who work as our technical support agents. They answer all common customer questions, from password resets to basic troubleshooting. In the last few months, we launched our app on two new platforms and Scale has enabled us to scale our team quickly as needed. 100% recommended.
Sam F.
Sam F.Head of CX, Online Education Platform
Read More
Hiring our Scale CSR was one of our team's best decisions. Our CSR is amazing. She's great at letting us know what's working and what isn't and all in all puts in consistently great work. She also played a key role in documenting and cleaning up our Zendesk processes. She's now a pivotal member of our customer experience team and maintains our Zendesk ecosystem, helping us move forward with our business goals.

Rated 5/5


Rated 4.8/5



Getting Started is Easy

Add Requirements and Sign Up

Use our sign up tool to submit your job description/requirements quickly and easily.

Meet Your Customer Success Manager

Meet your Customer Success Manager (CSM) and start delegating your first tasks.

Start Working with US-Based Scale Sales Development Rep

We find the right person, equipped with your desired experience and skills to help grow your business.

Scale US-based SDR Pricing

Made for businesses of all sizes and types - Scale can always help

Got a Question?

About Scale Support

Scale is changing the way businesses around the world hire virtual assistants.

Scale Support is an entirely managed service experience that provides clients with: a dedicated assistant, Customer Success Managers, supporting teams like Quality Management, Supervisors, and Training & Development. We have an industry-first assistant management app that we’ve perfected over years of managing remote teams, built to streamline communication, task management, file sharing and team collaboration.

We built Scale Support because we weren’t satisfied with low quality outsourcing – and that’s why, Scale Support prides itself on being the highest quality service provider there is.