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Virtual Assistant Use Cases Construction

Task

Appointment Setting

Pre-qualify leads, schedule meetings between prospective customers and company decision-makers, coordinate availability of meeting attendees and inform them of updates.
Task

Field Notes Transcription

Ensures accurate documentation through properly formatted, proofread, and transcribed construction field notes, organizes field notes so client can access these easily.
Task

Receptionist and Call Routing

Acts as the first point of contact for customers, prospects, suppliers, and other external parties, forwards calls and connects callers to the right point persons in the company.
Task

Managing Customer Data

Keeps track of client information by updating its database, provides client with details of purchases, interactions, records of complaints, and other pertinent data.
Task

Project Warranty Support

Cross-checks punch list items with team’s Gantt charts, proofreads closeout and operations review, collates post-occupancy survey data.
Task

Permit Submissions Support

Ensures client’s building permit packages are ready for review, and have completed checklists, forms; all supporting documentation needed.
Task

General Research

Be the client’s first point of contact for construction services teams, suppliers, and subcontractors; obtain quotes for services and products for new jobs; collate these information in reports.
Task

Payroll Administration

Uses tracking software to monitor employee attendance, ensures timely reporting, responds to the employees’ questions about payroll and benefits policies.
Task

Data Entry

Prepares and proofreads change order forms, service agreements, purchase orders, and subcontracts, according to client specifications; Creates meeting minutes.
Task

License Renewals

Reviews application checklists and notifies client of requirements they missed, keeps track of federal and state regulatory requirements.
Task

Subcontractor Hiring

Sends out welcome emails to new hires, coordinates new hire orientations, schedules meetings between new employees and their direct managers.
Task

Material Ordering

Monitors requests for construction inventory, handles transport requisition for these items, ensures project heads have up-to-date and accurate documentation.

Scale Services Commonly Utilized by Construction Companies

General VA

Scale Support is a fully managed, truly dedicated virtual assistant who works for you just like a regular team member would do.

Starts at $599 per mo.

Real Estate Assistant

All clients receive access to the Scale Support app – a specialized app, perfected using our years of experience managing remote teams.

Starts at $849 per mo.

Digital Marketing Assistant

Your assistant can help you with keywords research, paid ads maintenance, social media posting.

Starts at $1099 per mo.